PRIVACY POLICY Last updated: December 21, 2022 Our website address is: https://www.ppwt.ca/ At Professional Pumps & Water Treatment, we respect your right to privacy and the protection of your personal information. By using our website you are consenting to our Privacy Policy, and confirm that you understand how information is collected and processed. Personal Information Collection of Personal Information Personal information is only collected when willingly shared by you. The information is gathered when submitted through our website, and may include: Name Email address Address Phone number Supplemental information Use of Personal Information Professional Pumps & Water Treatment, located in Kingston, ON controls the use of the submitted personal information. This information will be used to: Contact you in response to your inquiry Provide updates regarding products and services Administer the services you have requested Your information is retained only for as long as required to provide you services. To contact Professional Pumps & Water Treatment regarding the information we have, or withdraw information, please send an email to ppwtsales@gmail.com. If you are on our mailing list and want to be removed, please unsubscribe at the bottom of the email. Disclosure of Personal Information Your personal information will not be sold or rented to any third parties. In the case we need to share your information, it will only be provided: To companies contracted to provide support to our business To companies contracted to provide support to our clients If required by law, or if absolutely necessary to protect our rights, property or the personal safety of others To learn more about the legal requirements of personal information protection in Canada, visit Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5) Cookies and Logs Website data is collected using log files and cookies. Cookies are small text files that are downloaded onto your computer, and retrieved by websites. Log files do not include personally identifiable information. Information collected can include: Internet Protocol (IP) address Pages visited and queries Day and time of connection Operating system, browser type and version Error messages Cookies and logs are used to: Improve the usability of our website Personalize your online experience Process statistics and data regarding website traffic, through the use of Google Analytics Provide relevant advertising If you have concerns regarding cookies, they can be cleared or turned off in your browser settings. To opt-out of Google Analytics analysis you can install the Google Analytics Opt-out Browser Add-on. Our website includes third party links and embedded content. When you interact with a third party website through embedded content their cookie and privacy policies apply. We cannot control the information that these websites collect. Comments If you submit a comment on our website we collect the following information: Data provided in the comment form (name, email address) IP Address (for spam protection) If you upload an image in the comments section, do not include embedded location data (EXIF GPS). Comments are subject to approval before being published. Security We do our best to ensure that your personal information is protected from unauthorized access and misuse. People working for us are obligated to respect the confidentiality of your personal information. Any information you provide through the website is password protected. Our website is equipped with an SSL (Secure Sockets Layer) certificate which encrypts your data while being transferred. As technology advances we will continue to update our security strategies appropriately. Changes We reserve the right to update our Privacy Policy when needed. Changes that are made to our Privacy Policy will appear at ppwt.ca/privacy-policy. Please continue to review our Privacy Policy to stay up-to-date on how we are using and protecting your information. Contact Us If you have any questions or concerns regarding our Privacy Policy please contact us at ppwtsales@gmail.com.